STCCI Alternative Dispute Resolution Center
The Chamber's ADR Service provides negotiated settlement among disputants within the business environment.In other words,,the focus of the service is on the settlement of business disputes.
It was established with technical support form the Judicial service of Ghana and the Hamburg Chamber of Commerce
Sekondi-Takoradi Chamber of Commerce & Industry (STCCI) is a business association formed to serve the commercial and business interests of businesses in the Western Region. It is a local Chamber with over a hundred and twenty member firms working to become Ghana’s most influential Private Sector Association.
Alternative Dispute Resolution (ADR) refers to a range of procedures and various processes for resolving disputes other than through court trials. Mediation is one form of ADR where parties attempt to settle a legal dispute or controversy through active participation of an independent third party who works between two contending parties to aid them to find points of agreement and make those in conflict agree on a fair result.
- Guarantees privacy and confidentiality
- Mediation is less expensive and saves time.
- Parties make their own decision.
- Increases flexibility and control.
WHO CAN LODGE A COMPLAINT WITH THE CENTRE
- Any person, industrial company or any business entity can lodge a complaint with the centre.
WHAT CAN I COMPLAIN ABOUT
One can complain on issues arising between companies
NB: the centre does not have the power to investigate cases which are criminal.
One may complain to the Center via phone, email, fax, post, in person to the offices of the Center.
When making a complaint, you are required to give as much detail as possible including supporting documents and contacts of persons who may assist the Center in the resolution of the issue before it.
Mediation follows a strict confidentiality rule and all parties are bound by it during and after the process.
There are 12 professional mediators with diverse business and legal backgrounds all based in Sekondi-Takoradi.
STCCI has 3 Professional mediation administrators.
FOR FURTHER INFORMATION PLEASE CONTACT:
Offices:27 St. Francis Street, Anaji
Telephone Number: 0507436337