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STCCI Alternative Dispute Resolution Center

 

BACKGROUND

The Mediation Centre is an Alternative Dispute Resolution mechanism established by Sekondi-Takoradi Chamber of Commerce and Industry (STCCI) with technical support from the Judicial Service of Ghana and the Hamburg Chamber of Commerce for reaching negotiated settlements on business disputes. The Focus of this project is on mediation.

Sekondi-Takoradi Chamber of Commerce & Industry (STCCI) is a business association formed to serve the commercial and business interests of businesses in the Western Region. It is a local Chamber with over a hundred and twenty member firms working to become Ghana’s most influential Private Sector Association.

MEDIATION

Alternative Dispute Resolution (ADR) refers to a range of procedures and various processes for resolving disputes other than through court trials. Mediation is one form of ADR where parties attempt to settle a legal dispute or controversy through active participation of an independent third party who works between two contending parties to aid them to find points of agreement and make those in conflict agree on a fair result.

BENEFIT

  • Guarantees privacy and confidentiality
  • Mediation is less expensive and saves time.
  • Parties make their own decision.
  • Increases flexibility and control.

WHO CAN LODGE A COMPLAINT WITH THE CENTRE

  • Any person, industrial company or any business entity can lodge a complaint with the centre.

WHAT CAN I COMPLAIN ABOUT

One can complain on issues arising between companies

NB: the centre does not have the power to investigate cases which are criminal.  

 COMPLAINTS PROCEDURE

One may complain to the Center via phone, email, fax, post, in person to the offices of the Center.

When making a complaint, you are required to give as much detail as possible including supporting documents and contacts of persons who may assist the Center in the resolution of the issue before it.

CONFIDENTIALITY

Mediation follows a strict confidentiality rule and all parties are bound by it during and after the process.

 

MEDIATORS

There are 12 professional mediators with diverse business and legal backgrounds all based in Sekondi-Takoradi.

ADMINISTRATORS

STCCI has 3 Professional mediation administrators.

 

FOR FURTHER INFORMATION PLEASE CONTACT:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Offices:27 St. Francis Street, Anaji

Telephone Number: 0507436337